**Effective Date: August 18, 2026**
Mindfull Wellness and Health (“Mindfull Wellness and Health,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when you visit our website, contact our office, or use our services.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through **https://mindfullwellnessandhealth.com/** and through communications associated with our website.
Please note that this website Privacy Policy is intended to address information collected through our website and general business communications. If you are a patient, additional privacy protections may apply to your protected health information (PHI) under applicable federal and state laws, including HIPAA. Our **Notice of Privacy Practices** provides additional information regarding how we use and disclose protected health information.
Depending on how you interact with our website and services, we may collect information such as:
* Your name
* Email address
* Telephone number
* Mailing or billing address
* Information you provide when requesting an appointment
* Information submitted through contact or inquiry forms
* Information you provide when communicating with our office
* Information related to your interest in our services
* Website usage and technical information
* Any other information you voluntarily provide to us
Please do not submit highly sensitive medical or mental health information through a general website contact form unless specifically instructed to do so by our practice.
As a healthcare provider, we may receive health information in connection with providing healthcare services.
When information constitutes protected health information under HIPAA, we handle that information in accordance with applicable HIPAA requirements and other applicable laws.
Our Notice of Privacy Practices explains how protected health information may be used and disclosed, your rights regarding that information, and our responsibilities concerning your privacy. HIPAA-covered providers are generally required to make their Notice of Privacy Practices available to patients and prominently post it on their website.
This website Privacy Policy does not replace or modify our Notice of Privacy Practices.
We may use information collected through our website or through your communications with us to:
* Respond to your questions and requests
* Schedule or coordinate appointments
* Communicate with you regarding services
* Provide information about our practice and services
* Respond to inquiries submitted through our website
* Improve our website and user experience
* Maintain website security
* Prevent fraud, misuse, or unauthorized activity
* Maintain business and administrative records
* Comply with legal and regulatory requirements
* Carry out other purposes disclosed to you at the time information is collected or otherwise permitted by law
If you submit information through a contact or appointment request form, we may use the information you provide to respond to your request or coordinate services.
Because ordinary email and website forms may not provide the same level of security as a dedicated patient portal or other secure healthcare communication system, please avoid submitting unnecessary sensitive medical, psychiatric, medication, or other confidential health information through general website forms.
If you need to communicate sensitive health information, please contact our office and ask about the appropriate secure communication method.
Our website may use cookies, pixels, analytics tools, or similar technologies to operate the website, understand how visitors use our website, improve website performance, and maintain website security.
Cookies are small files that may be stored on your device when you visit a website.
Depending on the technologies used on our website, information collected through these tools may include:
* IP address
* Browser type
* Device type
* Operating system
* Pages visited
* Referring website
* Approximate geographic information
* Date and time of visits
* General website interaction information
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
We may use third-party services to support website functionality, analytics, security, communications, appointment scheduling, forms, or other business functions.
These providers may process certain information on our behalf. We expect service providers that handle sensitive information on behalf of the practice to maintain appropriate safeguards and, where required, appropriate contractual protections.
Third-party services may have their own privacy policies governing how they process information.
We do not sell your personal information for money.
We may share information when reasonably necessary to operate our website and business, provide requested services, communicate with you, work with service providers, comply with legal obligations, protect our rights, or prevent fraud and security threats.
If information constitutes protected health information under HIPAA, uses and disclosures are subject to the requirements described in our Notice of Privacy Practices and applicable law.
We may disclose information when required or permitted by law, including when necessary to comply with a legal process, governmental request, court order, or other legal obligation.
Information relating to mental health treatment, diagnoses, medications, therapy, psychiatric care, or other healthcare services may receive additional protections under federal and state law.
We take reasonable steps to protect confidential information and limit access to information to individuals and organizations that have a legitimate need for the information or as otherwise permitted or required by law.
Certain types of health information may be subject to additional federal or state privacy protections.
If we provide telehealth or electronic healthcare services, communications and information associated with those services may be subject to additional privacy and security requirements.
We may use electronic communications to respond to inquiries, coordinate appointments, provide administrative information, or communicate with you as permitted by law and your preferences.
Please understand that ordinary email, text messaging, and other electronic communication methods may carry privacy and security risks. We encourage you to use secure communication methods when discussing sensitive health information.
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, disclosure, or destruction.
However, no website, electronic communication system, or method of transmitting information over the internet can be guaranteed to be completely secure.
You should use caution when submitting information online and avoid sending sensitive information through unsecured channels.
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide services, maintain appropriate business and healthcare records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
Healthcare records may be retained for periods required by applicable federal and Virginia law and may be subject to different retention requirements than ordinary website information.
Depending on the type of information involved and applicable law, you may have rights concerning your personal information or protected health information.
These rights may include the ability to:
* Request access to certain information
* Request correction of inaccurate information
* Request information about how certain health information is used or disclosed
* Request certain restrictions on the use or disclosure of health information
* Request confidential communications
* Obtain a copy of applicable privacy notices
* Withdraw certain permissions or authorizations where permitted
* Submit a privacy-related complaint
Certain rights may be subject to legal limitations or exceptions.
For rights relating specifically to protected health information, please review our Notice of Privacy Practices or contact our office.
Our website is not intended to knowingly collect personal information from children through general website interactions without appropriate authorization.
If you believe a child has submitted personal information to us through the website without appropriate authorization, please contact us so that we can review the situation and take appropriate action.
Our website may contain links to third-party websites, social media platforms, healthcare platforms, scheduling systems, or other external services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy.
We encourage you to review this page periodically for the latest information about our privacy practices.
If you have questions about this Privacy Policy or would like to discuss a privacy concern, please contact Mindfull Wellness and Health:
**Mindfull Wellness and Health**
3900 Westerre Parkway, Suite 300
Richmond, VA 23233
**Phone:** (804) 630-0688
**Phone:** (804) 203-0149
**Email:** [info@mindfullwellnessandhealth.com](mailto:info@mindfullwellnessandhealth.com)
**Office Hours:** Monday – Friday, 9:00 AM – 5:00 PM
This website and its content are provided for general informational purposes and are not intended to replace professional medical advice, diagnosis, or treatment.
Do not use website forms, email, or other general website communications for emergencies or urgent medical or psychiatric concerns. If you are experiencing an emergency, contact your local emergency services or seek immediate emergency care.
If you are receiving healthcare services from Mindfull Wellness and Health, our **Notice of Privacy Practices** provides additional information about your protected health information, including permitted uses and disclosures, your privacy rights, and our legal responsibilities.
This Privacy Policy governs information collected through our website and general website-related interactions. Where applicable, the Notice of Privacy Practices governs protected health information as required by HIPAA and other applicable healthcare privacy laws. HHS provides specific requirements for healthcare providers’ Notices of Privacy Practices, including information about permitted uses and disclosures, patient rights, complaints, and the provider’s privacy obligations.
